Customer Testimonials

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Facebook Feb 19, 2025

Ford Spring Hill has excellent customer service. They make you feel comfortable and welcome in their establishment. My service representative kept me informed about as to what actions were taking place regarding my vehicle. I had a wonderful experience at Ford Spring Hill and would recommend them to everyone.

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DealerRater Feb 18, 2025

Tim my salesman, and Russ the manager were both very helpful. Would go back there again. The ability to drive in and have questions answered is very helpful.

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DealerRater Feb 17, 2025

Mark Dumo is the most amazing salesman you have. He is calm, he takes his time, and he gives me a great deal!

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Google Feb 16, 2025

Sales staff made purchasing a new car easy and straightforward. The facility is clean and modern, vehicle selection is ok but pricing was fair on the overall deal. I service my cars here and was so impressed I eventually bought new here. Spring Hill Ford is my dealer of choice

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Facebook Feb 14, 2025

Ask for salesman Troy Arledge. He's the BEST! Took VERY good care of us. FYI to buyers. The Sales Manager of this dealership on the other hand...I suggest he make it part of his training to be sure his sales personnel know to inform the potential buyers in advance if they are getting less than two keys (full disclosure). In my case, because I didn't know to ask this question (assumed two keys came with every car) it was only after I signed on the dotted line that I realized I was now going to have a $350 ...

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DealerRater Feb 13, 2025

Good customer service! Provided transparent information during email exchanges, no surprises at time of visit. Customer centric!

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DealerRater Feb 13, 2025

Great service from April. The drivers were friendly and took great care with my Bronco. Happy with service, thank you!

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DealerRater Feb 13, 2025

great a a a f f f fa a a a a g g g g

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Google Feb 13, 2025

Friendly, knowledgeable salesman. Would definitely recommend this dealer to friends and family.

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DealerRater Feb 10, 2025

I had an appointment and was waited on immediately with a smile. Check in was quick. I was waiting for the Works service with a code diagnostics added to the order. I was pleased with the time it took to return the truck and I feel they did a great job...

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Google Feb 9, 2025

I recently had the pleasure of purchasing a vehicle from Ford of Springhill, and I can't say enough about the fantastic experience I had. From the moment I walked in, I was greeted with a friendly smile and professional demeanor. The staff was incredibly knowledgeable and took the time to understand exactly what I was looking for. The process was smooth and efficient, with no pressure to buy or upsell. I was particularly impressed by how quickly everything was handled, from the test drive to the paperwork. The customer service was top-notch, and I felt valued and respected throughout ...

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DealerRater Feb 3, 2025

Both Larry Ruse and Jason McGill worked with me to get me the vehicle I wanted in the price range I needed. They were also most accommodating to the limited time I had to spend at the dealership and made the buying experience a pleasure. They have earned my business and will be my go to for future vehicles.

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Google Feb 1, 2025

Sandy was very accommodating. Very knowledgeable about the car and the prices. Helped us get through the process easily. I would recommend her and the dealership to anyone looking for a vehicle. Very pleasant experience.

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Google Feb 1, 2025

This is the third vehicle I've bought from Mark Dumovich at Spring Hill Ford. Great deal as usual. Thanks Mark.

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DealerRater Jan 31, 2025

Great service and friendly staff, I would highly recommend, I work for Ford Credit so my expectations are high and they exceed them!!

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DealerRater Jan 31, 2025

bobby is the best and larry is also very good .i bought 7 cars from bobby and he has always treated me great. i highly recommend these two men.

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Google Jan 31, 2025

I was super impressed with how I was treated and the entire process

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DealerRater Jan 30, 2025

This dealership was actually great. My wait of 16 months to get the Mustang Dark Horse which I ordered September 5th 2023 had nothing to do with the dealership. I give kudos to Ford and the dealership for honoring the price for what would’ve been my 2024 Dark Horse and charging me the same price for a 2025 Dark Horse. All in all, I have nothing negative to say about Ford, the dealership, or my salesman Larry Ruse. The 16 months were well worth the wait and I couldn’t b happier or more satisfied with the entire process and experience!!!

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DealerRater Jan 27, 2025

Very friendly staff always willing to help staying in contact with me throughout the process very good communication.

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DealerRater Jan 26, 2025

Love these guys, they are great! Reasonable great service you can trust is hard to find these days, Sparky's team rocks!

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DealerRater Jan 25, 2025

The whole process was fast and easy. Larry was great to deal with. I highly recommend he and Ford of Spring Hill .

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Google Jan 24, 2025

I purchased a 2014 F-150 XLT from Ford Spring Hill. I need to mention that I live in St Augustine over 3 hours away from spring Hill. My first contact was with Sandy Francisco, the salesperson. Sandy was professional and informative. After a week of negotiations I finalized the transaction with Jason and Russell. They assured me that there would be no changes to the price and that they were " a country dealer ". Operating on my instinct, I made the drive with a certified check for the purchase price. Everything with the truck checked out and when I asked about ...

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DealerRater Jan 23, 2025

I had a bad incident with your service department, but it was taken care of and I am pleased with the outcome.

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DealerRater Jan 23, 2025

I think Todd is probably the best service manager I've worked with. He and his crew have always been helpful even over the smallest things like the tire pressure lights.

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DealerRater Jan 23, 2025

Easy in and out expedited process. Sales group was fantastic. Highly recommend and will return.

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DealerRater Jan 23, 2025

The took good care of me without very little notice for a Saturday morning appointment,thanks again

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DealerRater Jan 20, 2025

Troy Arledge was an excellent salesman. The #1 reason I came back. I highly recommend him.

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Google Jan 16, 2025

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DealerRater Jan 14, 2025

Troy was very helpful and personable. He made the day go by quickly and the purchase very smooth.

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DealerRater Jan 14, 2025

My salesman, Mark was very friendly, no pressure and very knowledgeable. I would recommend him and Spring Hill Ford to anyone looking for a great buying experience !!

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DealerRater Jan 12, 2025

I HAD A MAZING TIME THEY HELPED ME GET A GREAT CAR AND A GREAT PRICE

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Google Jan 10, 2025

Troy helped me find a great car at the last minute after being hit on the road and losing my car. He went out of his was to help me get an affordable rate for a vehicle which was so important as I am a university student dealing with the aftermath of a car accident. For that alone I am here to give him this five star review. His kind and charming demeanor, and his knowledge and thoroughness on top of that was priceless for my situation! Someone give that guy a raise!

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Google Jan 7, 2025

i bought a car from mark and he made the process easy and enjoyable. he got me into the car i wanted and worked with me, a great salesman.

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DealerRater Jan 7, 2025

everything went well with our trade in and we love the new car . Thank you

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DealerRater Jan 5, 2025

I have only good things to say about you. Always friendly and pleasant . Thank you

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DealerRater Jan 4, 2025

Impeccable service, made us feel like part of the family and the professionalism were absolutely out of this world.

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DealerRater Jan 1, 2025

Very good service, I was informed what’s needed to be done the my truck, before work started.

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DealerRater Dec 30, 2024

Car ready quicker than they said. Quickly got car checked out and clerk was very helpful

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Google Dec 29, 2024

We had a great experience. Our salesman Bill was fantastic and Dave in finance made the process so easy. In and out in 3 hours!! Go to Ford Spring Hill for your next car and ask for Bill S. Great customer service

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Google Dec 24, 2024

I looked for a truck for a few months , looked on website and something caught my eye. Gave them a call , got to sit down with Troy and he got me out in my dream F150 , thanks so much to the team y’all rock!!!

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DealerRater Dec 24, 2024

Very friendly and caring. Sara was Knowledgeable and kept me informed of what was going on

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DealerRater Dec 22, 2024

Got a new truck yesterday. Larry worked to fine the right truck for and then get the best deal

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DealerRater Dec 21, 2024

I've delt with Spring Hill Ford for over 40 years. I would not want to have to go anywhere else for my automotive needs. Every time I walk in the door I feel like Family.

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DealerRater Dec 21, 2024

Due to the service my wife and I receive when we go to Spring Hill Ford dealership is the reason We've bought our last for vehicles from them. Especially the service we receive from Bill Schwiebert in sales. he's my go to guy. Dave & Tommy in finance has always worked to get us the best deal. Great Dealership to do business with.

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DealerRater Dec 19, 2024

I appreciate the attitude of all of the employees at this dealership. They work very hard for their customers.

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Google Dec 19, 2024

Went to Ford of Spring Hill about a month ago to purchase my Ford Fusion. Troy assisted me and was seriously the best sale person i’ve ever encountered. I’ve been in Car Sales for a long time as well and i can safely say that if you’re looking for a new car you should go see him. He assisted me after the purchase and ever gave me a ride back to the dealership after i returned my rental in Brooksville. Troy is a legend!

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DealerRater Dec 17, 2024

I have always been very pleased with the people at formerly Flammer Ford now Ford Spring Hill. Everyone from Russ to Tim (TC), Tommy, and Todd are always honest and spot on, helping me make the right decision. Hats off to the crew, they were fantastic!

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Google Dec 16, 2024

First time there. I was treated professionally, and my appointment time was met. They were also honest regarding an issue I was having , fixing the issue instead of telling me I needed something costly, when I didn’t need it. I will be a customer again.

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Google Dec 15, 2024

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Google Dec 14, 2024

It was such a pleasure dealing with Tim. He really knows his product. He took his time and we had many questions that he knew the answers to. I would strongly recommend Ford of Spring Hill for vehicle purchases.

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Google Dec 14, 2024

My husband and I went to Flammer Ford to look at a pre-owned Nissan. We were met by Andrew/Andy who was exactly the kind of person you want helping you. He listened to exactly what we said we wanted and was honest enough to tell me he wasn’t sure he could make it work but he was going to try and let me know. It did not take all day like some places can and he delivered on all he said he would do. He met our personal needs/criteria and he was great to work with as ...

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DealerRater Dec 13, 2024

Dealership is professional well organized and easy to schedule service. I have had no issues while servicing my truck there.

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DealerRater Dec 12, 2024

Sparky runs a tight ship , everything went great as expected! Thank you Yada Yada lol

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DealerRater Dec 12, 2024

Great time amazing people worked with me to find me car and will be back to buy cars in the future

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DealerRater Dec 12, 2024

I never worked with Steven Hook. My encounters with Spring Hill (Flamer) Ford have been positive. I plan to use them in the future

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DealerRater Dec 11, 2024

I have been servicing my car there for about 10 years. I love that they have a pick/drop off service. That's awesome! I believe my service advisor to honest, professional and a good communicator. With that being said, I agree with the person who wrote, "I wish you wouldn't force me to write something in order to complete the survey."

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Google Dec 11, 2024

Second time I gave this service department a chance and they failed. Charge me for a tire rotation that wasn’t needed or asked for, refunded cost. Took 3 weeks to get appointment for multiple problems. Zero communication. After picked up realized nothing was fixed 2 problems that I brought it in for did it again as I drove off lot. Horrible experience. I was in car dealership manager for 23 years and this dealership is one of the worst I have been in for service. Follow up the GM contacted me back to back days in a row to help correct problem ...

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DealerRater Dec 11, 2024

Every thing was good, the service was great , very courteous and prompt, she was very informative,

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DealerRater Dec 11, 2024

Very friendly greeting! Very knowledgeable about why I had made appointment. Nice lounge to wait in.

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DealerRater Dec 11, 2024

My routine checkups at my favorite Ford Dealer and Service Department (Tod) is always a five star pleasant visit!

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DealerRater Dec 10, 2024

Kept me up to date on my repairs. Provided a loaner. Did a road check to make sure repairs fully addressed the issue

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DealerRater Dec 7, 2024

I wish you wouldn't force me to write something in order to complete the survey.

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DealerRater Dec 7, 2024

Work was done on time and as promised. Staff was friendly and friendly. I will definitely use them again next time.

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Facebook Dec 7, 2024

FRIENDLY, EFFICIENT, PROFESSIONAL.

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DealerRater Dec 6, 2024

Received top notch service from all the staff. My service was quick with the best professionalism. I would recommend Spring Hill Ford to everyone.

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DealerRater Dec 6, 2024

This was my first time at service department. Check in was fast and easy they gave me a ride home and then delivered my bronco to my home when finished, Best service I ever had!!

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DealerRater Dec 6, 2024

Brought in my new Expedition for the first 5, ooo mile service. the front end seemed to shake at higher speeds so the rotated the tires and balanced them,

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DealerRater Dec 4, 2024

Matt had my car issues before my scheduled appointment when my car had to be towed to the service center. Excellent service and follow-up. Highly recommend.

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DealerRater Dec 2, 2024

Great staff, very friendly and easy to work with. Bill S was my salesman and remained focused on our goals through the entire process. We will definitely keep Ford Spring Hill in mind for our next purchase.

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DealerRater Dec 2, 2024

Very fast process, good communication and solid deal. Would recommend to anyone looking for a new Ford.

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DealerRater Nov 27, 2024

You feel like family when you walk thru the door. My repair correctly the first time

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DealerRater Nov 26, 2024

Everything was completed at a good price and I thank Todd for recognizing that two filters needed replacing. I especially was thrilled that my car was washed as I had planned on going to the car wash and was saved the trip.

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Google Nov 25, 2024

Great service happy with my purchase and and Bill as always was great

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DealerRater Nov 24, 2024

This was the easiest transaction we have experienced. Friendly, helpful and efficient. Made spending a lot of money fun!

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Google Nov 22, 2024

Wasn't happy about having to take Dealer added services

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Google Nov 21, 2024

Yesterday I walked in on my birthday and was able to get my dream truck! Tim is an incredible worker and was able to pull things together for me! Everyone worked so hard for me to able to drive it home last night. I could not be more grateful for everyone here for their kindness and support!!

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DealerRater Nov 19, 2024

It was a pleasure to work with Tim, manager and the finance dept when purchasing my 2024 F-150

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DealerRater Nov 17, 2024

It was convenient, immaculate, and professional ‼️ the team of employees were great, from the initial phone call with KELLY,to meeting with HEATHER at the dealership and being introduced to our CERTIFIED SALESMAN WAYNE DONMEN who was so knowledgeable answering all of our questions and reassuring us and leaving us with such overwhelming confidence about the choice of the 1st vehicle we were shown,it checked all the boxes. We were sold and we were able to leave with our choice the same day. Oth my husband and I were very impressed with the " WELL OILED SYSTEM" the ...

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DealerRater Nov 17, 2024

Appointed was for 11 am. Got right l and was pleased with how fast they serviced my truck.

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DealerRater Nov 16, 2024

Sandy was very professional and fun to do business with. She’s a very good sales person because we just went in for service but came out with a trade in of our vehicle and a new Bronco. And…..the coffee is excellent.

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DealerRater Nov 14, 2024

It was nice to get my car taken care of by professionals at a ford dealership

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Google Nov 14, 2024

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DealerRater Nov 14, 2024

They were very help full I will se them at the new year to buy a new car

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Google Nov 14, 2024

Great service, nice people

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Google Nov 11, 2024

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DealerRater Nov 10, 2024

no no no no no no no no no no no no no and no

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DealerRater Nov 9, 2024

Great Service Department would recommend to all my friends and family. A great price maintains service for your vehicle.

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DealerRater Nov 8, 2024

The team of heather, Wayne, Jason and Dave were amazing. I have bought many cars over the years but this was the best experience! I was happy to drive 7 hours today to buy from them!

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DealerRater Nov 7, 2024

Great service in and out very friendly service personnel at a reasonable price will definitely recommend the steelership

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DealerRater Nov 7, 2024

Very friendly and knowledgeable, Todd took time to explain everything about my vehicle which is very important to me, additionally; Tood went the extra mile and spoke with me about needs that are not immediate but will be important to address in the future.

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DealerRater Nov 6, 2024

Bought my 2015 Mustang there and have always serviced it there. The last experience was great because I brought it right in and they fixed the tire sensor while I wated a short time.

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Google Nov 3, 2024

From start to finish, this dealer was absolutely unbelievable! Thank you you Stephen, Bobby and Larry for all of your help and getting me in the Ford F150 XLT blacked out Batmobile! Couldn’t be any happier! If anyone’s looking for a Ford go to Ford Spring Hill

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DealerRater Nov 3, 2024

Very caring and very thorough of my vehicle. They take the time to explain everything that was done. Nice friendly atmosphere. Vehicle was finished in a timely manner. Waiting area is nice and inviting and very clean.

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Google Nov 1, 2024

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Google Nov 1, 2024

Absolutely wonderful experience, I’ve been looking for mustang for about two weeks. I’ve called almost every dealer in Florida lol. And I was getting hustled around, many dealers try to trick you in variety of ways. I would say 80% of them out there, dishonest. It seems to me that dealers train their sales people had to rip everybody else off. However, working with Tim at Springhill Ford was a pleasure. I did not get any vibes of this dealership being dishonest. The transaction went very smooth and now I have this beautiful Ford Mustang GT - A car ...

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Google Oct 31, 2024

We had an excellent experience buying our car! We actually enjoyed our time there, Bill was great, really fun to work with as well as everyone we encountered during the process!

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DealerRater Oct 31, 2024

Very friendly, knowledgeable, professional, informative, timely and honest people. They always do everything possible to have my car serviced properly and on time.

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DealerRater Oct 29, 2024

Excellent service and customer service. I highly recommend Flammer Ford for all your service needs!

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DealerRater Oct 29, 2024

Bill Schwiebert is the best sales man I’ve met. He’s easy going and not pushy. He is so organized and knows all his facts…..Even ordered us lunch while waiting to get my new car. I’ve bought many many cars at dealerships and this was the best experience because of Bill. He’s also just a good and kind person in a world full of self centered people. He’s eager to help and doesn’t pressure. He is patient and gets deals done !

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Facebook Oct 28, 2024

Very nice staff, easy to work with and best service


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