Customer Testimonials
I felt Mark’s interaction was knowledgeable and listened and talked through the process, it gave us confidence to move forward, He and your finance department were excellent.
Everything and everyone were great, very professional, and even delivered my vehicle to me the next day!😊
These guys were great, great experience with Troy Arledge
Ford Spring Hill is always clean & orderly with very knowledgeable staff, especially Todd Scott, & the exceptional Service manager Sparky Sandage. I have never found a dealership like this one in my 50 years of vehicle purchases & service. At-A-Boy also to their General Manager Bobby T. who keeps things moving ahead & along. Thanks Again, Pete P.
Wayne Denman and Allison Bumgardner were very professional and helpful with my vehicle purchase. They both were very responsive and made sure the sale went smoothly.
Great people and honestly made the buying process feel like a friendly interaction. Would send anyone close to them with no doubt they get the same experience. Were honest about pricing and didn’t try to hike up xx fees.
Great to work with and Sarah is always very helpful!
Went in for oil change ended up buying new truck! Larry was great really everyone was awesome!! From sale to finance everyone went above and beyond. I will definitely be back although I always say this is my last truck but that was actually 2 trucks ago!! All bought here! Thanks guys for the great job you do every day!! Love my truck and this dealership!!
Great service, wonderful staff... Such warm friendly people, they truly want to take care of you...
From the minute I walked into the service department, just about everyone looked at me and said "good morning". There was coffee and treats out and my ride home was a very short wait. I believe Bonny was my driver, she was very friendly and made for a comfortable ride home. The truck was delivered much earlier than I expect, which allowed me to run some errands. The entire experience was professional, friendly and quick.
easy to talk to, fair prices.
Bill was amazing every step of the way. He made buying a pleasure he was very helpful n pleasant.
Ford Spring Hill is a great dealer with an awesome service department. Always a pleasure
It has always been a good experience at Ford Spring Hill, we have no complaints.
Staff was professional and friendly. Service was for an oil change and basic maintenance check. The service was performed correctly and quickly while I waited.
The staff at Spring Hill Ford are professional, courteous, and knowledgeable. The facility is clean and very peaceful. They always offer fresh pastries and coffee to us customers. Excellent service!
Our sales person was Andrew Navedo. He was very polite and did not push us to buy and that was the most important part. He was very honest. We test drove a 2021 Ford Ranger that was on the lot and we fell in love with it. Everyone at the dealership was very kind. We would recommend Andrew to anyone looking for a new or used vehicle. HE'S THE GREATEST. Bob and Shelley Hittle Proud owner of a 2021 Ford Ranger
Spent the day at Ford Spring Hill with salesman BIll. We completed 3 vehicle purchases. Clean dealership and nice people.
Bill Schwiebert was absolutely wonderful. He was able to answer all questions no matter the type while also making sure we had everything we needed the entirety of our time there. I could not express how amazing he was to us!!
Very friendly people and clean waiting room They explained what was completed on my car.
Very welcoming, an appointment reminder and follow up, Todd, great service manager, we feel he will be very helpful for any future appointments.
Fantastic customer service I was helped to buy April and the service center department. She was very friendly, helpful, and knowledgeable. Grade a customer service.
I just purchased my sixth vehicle from Ford of Spring Hill formerly Flammer Ford. I would not purchase from any other dealership. The process of purchase to dependable service with my interest at heart is the reason that I'm a satisfied customer all these years.
One of the easiest vehicle purchases we’ve ever made. The sales representative, Mark, was absolutely wonderful. He was very knowledgeable, patient, polite, personable and all in all made the process seamless.
Larry was our sales guy and the finance guys were amazing easy to work with.
Got my car in for a battery replacement was quick. Happy With the complete process
Okay this is really late, I bought my Maverick Hybrid, Nov of 23. Spring Hill Ford and Larry Ruse really went out of their way to help me make this happen. So I have been driving it for 10 months and have 6200 miles on it. The truck gets great mileage over 45mpg, and does everything I need it to. Just a great experience.
Troy and Andrew did a great job Lots of help and I advise you see them if you need a good deal and more than fair. I'm seeing them on the next one !!!
I want to thank Larry Ruse for his outstanding work and professional outreach he went all the way to make sure I left there with a car and happy Larry Ruse you are the man thank you for your dedication to the customer and everyone else that worked for me may the Blessings of Lord Jesus Christ be with you all.
Been taking our cars there for years. Now i think it has new ownership, now charging credit card fee. Which I think is b.s.
Love the location, convenience, personnel, as well as the quality of work on my vehicles.
Bill was very professional, knowledgeable, and courteous. Knew exactly what I was looking for in the 2024 Ford Maverick Lariat showed me the one that was on the lot. I was very impressed with the vehicle on the test drive.
No hassles or haggle made the whole experience a better experience. Just hated the long wait to close.
Very professional, knowledgeable, courteous and caring. Every thing requested was done. Todd is great. Car clean on return. Thank you!
Very professional, knowledgeable, courteous and caring. My car is a 2018 and I bring it in every 6 months for maintenance servicing.
The best team out there! Professional, kind and knowledgeable! Thank you Tim and Russ...the best!
Andrew was Great! He worked with me, with no pressure, knew what I wanted, and saw to it. He did a great job of showing all the vehicles that I wanted and took the time to follow through. Russ worked with me also and followed through on what he said he was going to do.
Every thing requested was done. Todd is great. Lol and the works done. Oil life index reset. Car clean on return
This was probably the easiest car buying experience I have ever had. Thanks for making it easy.
Wayne was great! He was upbeat and very knowledgeable. This is the best car buying experience I have ever had. I will definitely be back in the future.
Bought my Mach-e Mustang here. Andrew was amazing and I love how clean and professional the dealership was. Easiest car purchase ever! Financing was smooth and easy.
Excellent customer service and very good letting us know what is happening with our vehicles.
Always a GREAT experience with Bill. We’re treated like family! No questions go unanswered. Definitely recommend!
Best car purchase experience I have ever had. Mike Schwiebert, our sales person was great! He took the time to pull up multiple vehicles to the front of the dealership because my husband has mobility issue and could not walk the lot. Bill made the process of trading in our old car, for our new car, painless! The entire staff was friendly and very professional. I LOVE my new 2024 Bronco Sport! This is an exceptional dealership which I will recommend to everyone.
Bill was very helpful and kind when I got my new vehicle
Quick and easy. Great service. Thank you. See ya next time. Have a great day.
Very friendly staff, knowledgeable mechanics, just a very nice experience. Will continue to bring my vehicle back to them.
Tim was great!!! Got me the deal I wanted. I got my dream car and got excellent offers on both of my trades.
My Escape was serviced for a Ford recall and delivered to my home when it was finished as I was out of town. Always a pleasure to deal Ford of Spring Hill.
I had the privilege of being able to drive off in a brand new 2024 ranger lariat yesterday. Larry Ruse has been taking care of us since 2017. Four vehicles total. Thank you Larry and the rest of the Ford Spring Hill staff.
From sales (Bill) to service (Todd) these guys are awesome and definitely have the customer's best inte3est in mind! Thanks Guys!
Very well organized sales and delivery process. Facility is very clean. It appears the personnel work together well as a team. The detailing of my car was excellent.
Simply Great Simply Great Simply Great on time thanked for my business seeyou next timr.
The staff were very courteous, knowledgeable, and diligent in getting our problem diagnosed and repaired.
good service! really like the home delivery! the team is good and I recommend them!
Very fast service. Great shuttle to get me home and then delivered my truck to me to my house when service was finished.
I was not an easy sale due to several factors working against my trade in. Salesman Bill SCHWIEBERT and finance guru Russ were super patient and stayed at it until we came to a solution that worked for me. It was a pleasure to deal with Bill and although I’ve always been happy with the service here I can now say I’m thrilled with the sales experience as well!
Sparky's service team never dissapoints, great crew!!!! Consistantly making this customer very happy! My go to for service
Todd Scott always does a great job taking care of my 2021 Explorer. Will always use Spring Hill Ford.
Used the courtesy car to get home and used the Valet service to have my car delivered after completion. Great job doing the recall and scheduled servicing. Had contact with multiple members of Maintenace staff and found all to be very professional and interested in doing the job right. I shall continue to have my car serviced there.
If you’re interested in a new car seat, Mark or Wayne in Sales, they are the best!
Told Scott always does a great job. Service was great. Will continue to return to Spring Hill Ford.
WOW! BILL WAS AMAZINGGGGG! What great service he provided me and my family in getting a new car! Me and my sister are so happy with everything! So greatful! Thank you Bill😆
Great customer service and did not make me wait forever for a quote. Willing to work with my budget and my families needs to get us the best rates possible. Went to 5 different shops and this one had the lowest offer. Larry was very kind and understand with our 2 children coming with us to look at cars. If you are coming in ask for Larry he's awesome! Also a shout out to Dave for breaking everything down for us during finance he was very patient and explained everything very well.
I love this dealership, especially Bill being my salesperson I really appreciate everything he has done for me. This place will always be my go to!
Todd was courteous and professional, taking care of my service at once. A special shout out to Dave Donovan for taking care of all my needs for the cars/trucks I've bought there. Thx Dave!
Service team is always helpful and takes the time to listen to concerns. Will continue to have service done at this dealership.
I just want to say I truly love this dealership! Especially BILL SCHWIEBERT ! He truly is amazing, all around good sale associate & human being! He’s been helping my family for a long time! Bill is my go to guy, he was understanding, answered all questions and made sure everything went smoothly and efficiently! I just got my newest vehicle from him and it’s truly amazing :)! 100 stars if I could!
Everyone in the Service Department were very professional. We wish we had purchased our truck from Ford of Spring Hill. The waiting room was very clean, there was coffee and donuts.
Bill Schweibert is the most professional, fair, and knowledgeable salesman on the staff there. He always works hard in helping me get a fair and equitable price for a new car. Their service staff is top notch as well.
I have gone to the 2 Ford dealerships in my county they don’t come close to the service at Spring Hill Ford.
FORD Spring Hill has a fabulous service department. They have been friendly and very accommodating with any issue I have presented them with. I haven’t been taken advantage of . The give options on any repairs that need to be done. They suggest doing necessary repairs only but make me aware when repairs maybe needed in the future. I always feel like my car is safe when I leave the dealership. No worries about breaking down in the middle of nowhere or in 95 degree heat. Recently had The Works done and was pleasantly surprised that a recall was taken care ...
As I have found in the past, the service department is professional, courteous, and does effective work in a timely fashion.
Ford Spring Hill is the best Dealer in the area for Service of any kind on your vehicle. They had me in and out in 45 minutes. For a complete Works Package. Not only were the fast there people are the best friendly and knowledgeable. Thanks Ford Spring Hill !
Awesome service thank you for quick service and taking care of my truck awesome team
Good experience, everyone very helpful. I will be back again Keep up your good Customer service
Great place to buy a new vehicle. the service is great and the people are friendly...
I came to springhill ford to look at a truck I saw online and was greeted by Larry Ruse, a salesman there. He knew his product and was very pleasant to work with, the process of buying my new truck was simple, to the point and much quicker than any other vehicle I’ve purchased from a dealer. I highly recommend doing business with Larry and S Pringles Ford!
Great customer service. Positive vibes start to finish. Strong teamwork, committed to getting things done quickly and efficiently. Best car-buying experience ever for me.
Great experience!! Bill anticipated my questions and requests. Couldn’t NOT have gone any better!
Where I purchased my vehicle 5 years ago. Staff is amazing!! Why I continue to go back for service and purchases!!
Sarah was very professional and attentive to our needs. The time and price involved was what Sarah told us at the outset.
Let me start off by saying, through past experience, that I do not like buying used vehicles from car dealerships. Well, Larry Ruse and the folks at Ford Spring Hill have changed that, at least for THIS dealership. Knowing we had to travel 4 hours (which really took 6) with a bad back, I wanted to bring a cashiers check with me in case I wanted the truck. I told Larry that I needed the exact price out the door, with no hidden extras. That is exactly what he did and not a penny more. The guy is an honest, first rate ...
Great place to buy a vehicle. Definitely would recommend to all my friends and family.
EVERY TIME I GO IN FOR AN OIL CHANGE THEY FIND SOMETHING OR SEVERAL THINGS WRONG WITH MY CAR< THEY"VE BEEN TELLING ME FOR OVER A YEAR I HAVE AN OIL LEAK AND TO FIND OUT WHERE THEY WANT TO CHARGE ME $90 I have checked my oil periodically and its always fine. this last time they did not reset the oil change on my car so every time i get in it pops up on the screen.I FEEL LIKE THEY JUST WANT TO GET MONEY OUT OF Me. Todd is always friendly and respectful.
Very dependable to get the job done always has great customer service Thank you Rose
It's nice to know this dealer stands behind their vehicles after the sale. It was a pleasure doing business with them.
Went in a few days ago for a recall from Ford. Was also having an issue with the drivers side mirror control. Took the SUV in when they called to advise they had the part for the recall. Everyone was very pleasant and helpful. The recall was done the day we took the vehicle in for repair. They advised the part for the mirror would take a few days to receive. Given the option to pickup the vehicle or bring it back. Opted to leave until the following Monday. Received a call on Tuesday that the vehicle was done. So ...
Ford Spring Hill exceeds all my service expectations. Sara and Sparky are professional and thorough. They take the time to help me fully understand my vehicles needs.
We were only in the service area waiting room, very clean and friendly and helpful staff
I have never had a better experience buying a car than I did here at Ford of Spring Hill. Tim Crandall provided excellent service, we were in and out of the dealer in under 3 hours. There were no crazy sales tactics, Tim was straight forward and very easy to work with. It was a 10 star experience!!
They did the oil change and fixed some warranty items and cleaned the vehicle. Everything was completed in a timely manner.
There was a miscommunication at first, about a recall and waiting for it. They made me whole by giving me a loaner.
Our salesperson Tim Crandell did a great job he did an excellent job to earn our business and get the vehicle that we were were looking to buy.
Having my car serviced at ford Spring Hill is always and Todd is extremely helpful
Fast smooth transaction. Why are you requiring a minimum of 15 words to describe my experience. It is redundant and requires time.
Very happy with the way my situation was approached and solved it took some ingenuity to fix the problem, but it was handled as inexpensive as possible.
I've been a customer here for 6 years. Sparky Sandage, Mike Stultz and Todd Scott are the absolute best! They're honest, trustworthy and dependable. I've never been able to say those things about any service department in my life. I wouldn't take my vehicles anywhere else!
Mike always takes good care of us. Can't say enough about him. He's the BEST,!!!